Terms of service

Welcome to NaazGlow. By accessing or using our website (naazglow.pk), purchasing our products, or interacting with our services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.

General Conditions

NaazGlow operates as an e-commerce store in Pakistan specializing in 100% organic, chemical-free skincare products. We reserve the right to refuse service to anyone for any reason at any time.

By placing an order on our store, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

Products and Usage Disclaimer

All products sold by NaazGlow are formulated with natural and organic ingredients designed for general skin care support, including concerns such as acne, dark circles, and skin brightening.

  • Individual Results: Skin types vary. Results may differ from person to person based on individual skin conditions, usage consistency, and environmental factors.

  • Patch Test Advisory: Although our products contain no harmful chemicals, natural ingredients can still cause sensitivity in rare cases. We strongly recommend performing a patch test on a small area of skin before full application.

  • Medical Disclaimer: Our products are for external cosmetic use only and are not intended to diagnose, treat, cure, or prevent any medical skin disease or condition. Consult a dermatologist if you have severe skin disorders.

Pricing and Product Information

  • All prices listed on naazglow.pk are in Pakistani Rupees (PKR).

  • We reserve the right to modify prices, update product specifications, or discontinue items at any time without prior notice.

  • We make every effort to display product details and colors as accurately as possible. However, slight variations may occur due to screen displays and natural ingredient batch processing.

Orders, Payment, and Delivery

  • Order Acceptance: Receiving an automated order confirmation does not signify our final acceptance of your order. NaazGlow reserves the right to accept, decline, or cancel any order due to stock unavailability, pricing errors, or unverified delivery details.

  • Payment Method: We currently offer Cash on Delivery (COD) across Pakistan. You agree to pay the total order amount in cash to the courier representative upon delivery of your package.

  • Delivery: Delivery times are estimates provided by courier services and may vary based on location, weather, or operational delays.

Cancellation Policy

Orders can only be canceled prior to dispatch. Once your parcel has been handed over to our courier partner, the order cannot be canceled. To request an immediate cancellation before dispatch, contact us via phone or WhatsApp at 03039962163.

Intellectual Property

All content published on naazglow.pk, including product text, graphics, logos, images, and branding elements under NaazGlow, is the property of NaazGlow and protected by relevant copyright laws in Pakistan. Reproduction or unauthorized use of any media without written permission is strictly prohibited.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

Contact Information

If you have any questions regarding our Terms of Service, please contact us:

  • Phone / WhatsApp: 03039962163

  • Email: naazglow7@gmail.com

  • Website: naazglow.pk

  • Social Media: @NaazGlow (Facebook & Instagram)